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Information Services

Helpdesk Contact Information

Support requests may be made via the Information Services Self-Service Portal or via phone (508-289-2439) or email (

IS Mission Statement

The Information Services department provides effective information resources, technologies, services, solutions and support to help achieve the scientific, engineering, academic, research, and business operations goals of the Institution.

IS Vision Statement

The Information Services department will be a recognized leader and trusted partner in supporting the Institution's mission through excellence in information resources and technologies. We will be known for our outstanding support and services, integrated, robust and seamless systems, and innovative use of technologies.

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What we do