Employee and Student Assistance Program (ESAP)
- Issue Date: May 9, 2005
- Primary Contact: Schorer, Emily
- Responsible Member of Directorate: President and Director
- Responsible Office: Human Resources
The Employee and Student Assistance Program (ESAP) is designed to help
individuals obtain professional assistance in dealing with personal
problems such as family and marital discord, financial and legal
issues, alcohol and drug abuse, compulsive gambling and stress related
disorders. Such assistance is always on a confidential basis.
II. WHOI Program
III. Personal Use
In recognition that personal situations may affect an individual's
physical and emotional health as well as potentially his/her work or
academic performance, the Institution provides an ESAP for all
employees and their families as well as Post docs, Joint Program
students, and their families. These services include contacts by
telephone or in person, one or more assessment sessions with the ESAP
counselor, referrals to other agencies or providers, and follow-up.
While services by the ESAP are at no cost to the individual, there may
be costs associated with using other agencies and care providers.
Depending on the type of assistance, such costs may be covered be
The ESAP is coordinated through the Human Resources Department.
Services are provided by the Wellness Corporation. Regular office hours are 8:30
to 6:00, Monday through Thursday and 8:30 to 5:00 on Friday. In the event of an emergency or crisis,
an ESAP counselor is available 24 hours per day, seven days a week.
The Wellness Corporation will provide up to five counseling sessions when the initial
assessment indicates that the individual will benefit from this "Brief
Treatment." This applies to any WHOI individual and her/his family
members, even if not enrolled in the group health plan. NOTE: if any
HMO member contacts the Wellness Corporation for assistance for a diagnosis other than
alcohol or substance abuse, the individual may want to contact her/his
primary care physician very early for a referral to a local PHC
Use of the ESAP is voluntary and confidential. An individual can
contact the ESAP directly (508) 842-2780 or 1 (800) 828-6025, or with the
assistance of the supervisor or HR, if desired.
IV. Supervisor Referral/Use
If an employee's job performance or a student's academic progress is
being adversely affected by an apparent personal problem, a supervisor
or advisor may recommend that individual to the ESAP for appropriate
However, use of the ESAP remains voluntary and confidential. The ESAP
is not intended to replace the Institution's normal disciplinary
procedures related to job performance, although ESAP staff are
available to advise supervisors and advisors on intervention
strategies. (See related policies in Involuntary Termination,
Progressive Disciplinary Action, and
you require assistance in the interpretation of this procedure, please
contact your Benefits Specialist in the Human Resources Department.
Last updated: February 25, 2013