Human Resources

Benefit Carrier Contact List

Benefit

Vendor

Member Services

Website

Medical/RX

Blue Cross Blue Shield of MA

800-241-0803

www.bluecrossma.com

Dental

Delta Dental of MA

800-872-0500

www.deltadentalma.com

Life & Disability

Cigna

800-362-4462

www.cigna.com

HSA, HRA and FSA’s

HealthEquity

877-694-3938

www.healthequity.com

Retirement – 403(b)

Principal

800-547-7754

www.Principal.com

Retirement – DB Pension Plan

WHOI Defined Benefit Service Center

844-456-0037

WHOI.Defined.Benefit.Service.Center

www.eepoint.com/WHOI

Employee & Student Assistance Program (ESAP)

E4health

800-828-6025

www.HelloE4.com

Username: WHOI

Password: Guest

AIG Travel Guard

AIG

US/Canada: 800-401-2678 

Outside US/Canada:

+01 817-826-7008

Call Customer Service

 

Policy Number: WR10004761

Business Travel &  Identify Theft

CHUBB

866-299-7277

Call Customer Service

Group ID: 99956890

Code: 6477-78-75

Business Travel and Medical Assistance

CHUBB

US/Canada: 888-987-5920

Outside US/Canada:

240-330-1570

www.chubb.com/travelhelp/eb

Group ID: N2CHUBB

Code: 20130503

Medicare

Medicare

800-633-4227

www.Medicare.gov

Massachusetts Educational Financing Authority (MEFA)

Massachusetts Educational Financing Authority (MEFA)

800-449-6332

www.MEFA.org

SHINE

Barnstable County Dept. of Human Services

508-375-6762 www.BCHumanServices.net

Social Security Administration

Social Security Administration

800-772-1213 www.SSA.gov

COBRA

Benefit Strategies

1-888-401-3539

https://benstrat.com/

General Benefits Questions 

WHOI

508-289-2253

BenefitsQA@whoi.edu

Last updated: October 5, 2017