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Position: Senior Telecommunications Operator / Dispatcher / Receptionist
Date: 03/84
Position Code: 6450
EEO Code: 443
Job Summary:
Reporting to the Telecommunications Coordinator, supervises switchboard and receptionist activities.
Major Duties:
  • May perform all duties identical to Telecommunications Operator/Dispatcher/Receptionist.

  • Supervises, schedules, and trains other operators.

  • Operates switchboard on a regular basis and fills in for other operators.

  • Acts as receptionist, directs visitors, keeps logs and issues temporary parking permits.

  • Supervises telex operation. Maintains key control log. Verifies monthly phone bills.

  • Works with Dimension 2000 console, Philips Pact 200 telex, computer terminal and typewriter.

  • Trains employees on use of Dimension 2000 telephone system and telex machine.

  • Performs other such duties as the supervisor may, from time to time, deem necessary.
Desired Education/Experience for Hiring:
High School diploma or equivalent plus 5 to 6 years of office-related experience and operator training. Computer knowledge of database, word processing, spreadsheet, communications software, and with PBX/PABX systems or other computerized telephone systems. Ability to simultaneously handle a variety of tasks at different levels of complexity required.