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Position: Administrative Associate II
Date:
Position Code: 2506
EEO Code: 227

 COMPENSABLE FACTORS:
Collaboration:Effectively working with and providing service to internal and external constituents; shares information and solicits input; forges consensus to reach goals; generates trust and confidence.
  • Group Problem Solving:
    • Is responsible for fostering a positive problem-solving environment.
  • Producing Results with Others:
    • Is accountable for successful group process and achieving desired results.
  • Gaining Organizational Support:
    • Acts as ambassador in presenting ideas to the appropriate audience.
Communication:The ability to effectively interact with others, to develop factual and logical presentation of one’s ideas and opinions, and to display effective listening skills.  Recognizes and effectively responds to verbal and non-verbal cues.  Generates trust and establishes rapport.  Communicates clearly in written and oral forms.  Is adaptive to listener/audience styles.
  • Verbal and Written Skills:
    • Makes formal presentations, both verbal and written, to inform and educate.
  • Listening and Understanding:
    • Demonstrates objective listening on a consistent basis; creates an environment that encourages open communication.
  • Conflict Resolution:
    • Promotes civility within and outside of work group; fosters environment for collaborative problem solving; demonstrates a high degree of confidentiality and discretion.
  • Educating Others:
    • Develops and may conduct training for one’s own area of expertise.
Influencing and Leading:   The practice of providing a strong sense of purpose and mission for the work.  Develops a structure and work process that promotes high levels of success.  Guides and coaches others to learn to think through alternatives; serving as an example to others by setting high expectations.  Develops and mentors others.
  • Managing, Mentoring, and Coaching: 
    • Encourages others to develop processes for accomplishing goals; may define plans and review results.
  • Standards and Goal Setting:
    • Assists with establishing long-term goals for the group.
  • Influencing Others:
    • Motivates others towards completion of tasks and assignments. 
Critical Thinking and Problem Solving:   The identification and resolution of problems through research, analysis and  testing alternative approaches and solutions.  The use of innovative and creative actions and ideas to improve processes and services.  Ability to break down projects and issues into manageable parts.
  • Defining Problems and Implementing Solutions:
    • Works cross functionally to solve problems and implement changes.
  • Innovation and Continuous Improvement:
    • Initiates innovative changes to continually improve operations both within the group as well as Institution-wide.
Knowledge, Skills and Expertise:   Required knowledge and skills acquired from educations, experience, and specialized training; depth and breadth of knowledge and skills; understanding of organization structure as well as competitive environment; demonstrates practical applications and good judgment.  Level of professional and technical certification required.
  • Acquiring and Developing Knowledge, Skills and Expertise:
    • Integrates new concepts, technologies and practices and aligns with future needs.
  • Depth and Breadth of Knowledge:
    • Has technical or professional credentials or equivalent combined with in-depth progressive experience.
Responsibility and Accountability:  The degree to which one is responsible for one’s own work, the work of others, and/or delivering services to the WHOI community.  The impact of a position’s end results on the local unit or organization as a whole and those it serves.  Degree of autonomy in decision making required for success.  Level of review generally given to work plans and products.  Scope of work, unit or organization.
  • Scope and Impact of Position:
    • Actions and decisions may have a significant impact on performance of the work group, other groups and/or Institution.
  • Level of Supervision/Independence:
    • Independently makes decisions that may effect own group and is held accountable for the results.
  • Initiative:
    • Anticipates and prepares for extraordinary circumstances; leads larger initiatives.
CHARACTERISTIC DUTIES:
Please note: These details are intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be.  The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.
  • Is capable of performing most or all of the tasks of an Administrative Associate I.
  • Verifies fund availability in projects listed on timecards.
  • Handles or refers complex or difficult incoming traffic.
  • Compiles complex appointment and promotion files.
  • Acts as a resource for junior staff regarding word processing issues.  Types and formats documents.  Demonstrated expert word processing skills (i.e., expert level MOUS certification)
  • Uses software pertinent to position at an expert level; certification as appropriate.
  • Schedules and coordinates large on-site or off-site conferences. Arranges group travel arrangements.
  • Assists scientist or manager with purchase of major equipment.
  • Assists with capital renovation requests and budget.
  • Selects and purchases appropriate office equipment for unit.
  • Gathers and assembles materials for grant, contract, and/or operating/capital budget preparation.
  •  Advises responsible person of budget needs and requirements.
  • Uses multiple complex tools to design system for data synthesis, manipulate data and/or generate  reports.
  • Edits complex material (is qualified to change content).
  • Formally recommends changes to policies and procedures.
  • Assists department head in presenting material to senior management or the Directorate.
  • Prepares training and syllabus material for complex courses.
  • Conducts performance appraisals of staff, recommends salary adjustments, has authority to sign time cards.
  • Oversees the administration of a unit, facility, or an interdisciplinary work group.