Supporting Actions:
NT/SQL Administration
· Coordinate all operation and administrative activities as they relate to the NT/SQL file servers and application servers.  
· Set-up and maintain user accounts and login-scripts.  Manage and administer the NT/SQL servers.
· Work with customers and developers to ensure that production requirements are met.  
· Participate in Application System Design and other activities where specific networking technologies are impacted or are of concern.
· Ensure the logical and physical security and integrity of the NT servers and  data.
· Ensure that modifications to the system are well planned, tested and documented before being implemented.
· Develop, maintain and document appropriate policies and procedures to ensure the viability and security of the NT server environment, including tape backup and restore, user access control, production change control, and disaster recovery.
· Monitor the NT/SQL system for security violations on a regular basis.

2. 40% PC support

Supporting Actions:
Provide PC hardware and Software related assistance:
· Conduct diagnostic and troubleshooting review of PC and related equipment (CPU, modem, printer, CD-ROM, keyboard, monitor, floppy drive, etc.…)
· Evaluate repair/replacement options and order new equipment or necessary repairs
· Provide PC operating system/file system related assistance
· Analyze PC configuration files (autoexec.bat, config.sys) to determine source of user difficulty or problem
· Write necessary PC operating system code to remedy situation
· Provide PC application related assistance
· Review PC application problem or difficulty
· Ensure consistent configuration of PC’s in Administrative Systems
· Provide explanation of software capability and advise user on usage thereof
· Recommend PC application training if appropriate
· Install software upgrades (applications or tools) and conduct technical tests on these upgrades to ensure they are fully tested and acceptable before migrated to a production environment.

3. 30% SQL development and Web-based development

Supporting Actions:
Design
· Translate functional requirements into a technical design.
· Ensure unit test data is prepared and maintained.
· Develop accurate and meaningful detail design documents and ensures their completeness and accuracy by confirming approach with other MIS staff and the customer.
· Define and ensure design is complete, standards are met, interfaces are addressed

  Programming
· Develop accurate and efficient programs which meet specifications and standards
· Conduct code reviews with other developers
· Prepare unit test plans
 
 Testing
· Prepare integration test plans
· Integrate testing and stress testing
· Identify system deficiencies as errors or enhancements
· Recommend possible solutions
· Implement approved solutions
 
Documenting
· All supporting activities outlined above should be documented clearly, accurately and consistently.
 

Maintaining a coordinated, flexible and successful business approach within a fast-paced changing environment.

Managing multiple requests from internal and external sources, often with conflicting or non-integrated needs and responsibilities.

Build and maintain teamwork with other departments.
 

Technical Skills
Diagnostic and troubleshooting skills with IBM compatible personal computers
Hands-on experience with PC hardware and operating systems
Hands-on experience with Windows and Microsoft applications
Hands-on experience with relational databases and their concepts
Hands-on experience with VB, SQL, Bi-Tech’s CDD reporting tool, MS-Access, HTML
Hands-on experience with Visual InterDev, Active-S, ASP, Java Script, VB Script 

Administrative Knowledge 
Functional knowledge of administrative systems is a primary skill requirement.

Professionalism/Personal Traits 
Analytical skills, quick learner, self-starter, excellent communication skills, consideration of others, strong work ethic, high energy and drive to achieve quality and customer satisfaction.