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Frequently Asked Questions

1. What are the differences in the 2006 Plan options?
2. What are considered Inpatient and Outpatient services?
3. Why is WHOI moving in the direction of wellness programs?
4. What is a Personal Health Assessment (PHA)?
5. Why should I take the Personal Health Assessment (PHA)?
6. I have been having difficulty in accessing the PHA; who do I call for assistance?
7. Who actually does the PHA evaluation?
8. Will WHOI and/or BCBSMA see the results of the PHA?
9. Is BCBSMA going to "check up" on people who complete the PHA?
10. What potential is there for the information gathered in the PHA to be used against employees?
11. Is the premium saving for taking the PHA tied with the results of the PHA?
12.

I have a philosophical problem with sharing my health information. Although I understand that the Institution is trying to manage the rising cost of health care, I am afraid that, at some point in the future, this may lead to coverage or even employment decisions. Why is the Institution making such a large financial incentive for employees to take the PHA?

13. When I opt-in (which one does by checking the box stating I have read and agree with WebMD's Terms and Conditions and Privacy Policy), how do I know what vendors they may release information to and how is my information protected?
14. Who is paying for the savings I will get if I complete the PHA and opt-in?
15. How will WHOI know if a person has filled out a PHA so they can be assessed the right premium?  
16. Who does BCBSMA use as part of their wellness programs?