Telecommunications > Voice Mail > External Greetings

Recording external, internal, and temporary greeting

Callers from outside your organization hear your external greeting; callers within your organization hear your internal greeting.  All callers hear your temporary greeting if you record one.

To record your greeting

1.  While logged in to Voice Messaging, press 8, 2.

"For your external greetings, press 1.  For your internal greetings, press 2.  For your temporary greeting, press 3."

2.  Press 1 for external greeting, 2 for internal greeting, or 3 temporary greeting.

  

If you want to hear the current greeting, press 2.

The current greeting plays.

3.  Press 5 to record. Wait for the tone before you speak.

Recording begins.

4.  Press # to end the recording.

"Recording stopped."

5.  When you have finished recording, you can play the greeting, rerecord it, delete it, set the expiry date for a temporary greeting, or exit.

"To play the greeting, press  2.  To rerecord it, press  5.  To set the expiry date, press  9.  To exit, press  4.."  (Expiry date is for temporary greeting only.)

To play the greeting you recorded, press 2.

The new greeting plays.

To rerecord the greeting, press 5 while at the beginning of the greeting.  Record the new greeting and press  #  to end the recording.

The new recording will erase the old one from the place where you started to rerecord.

To delete one of your greetings press 7, 6 at the greeting.  (You cannot delete the standard system greeting.)

If you delete your external greeting, your callers hear the standard system greeting.  If you delete your internal greeting, your callers hear the external greeting or the system greeting.  If you delete your temporary greeting, callers hear the external, internal, or system greeting.

To set the expiry date for your temporary greeting, press 9.  Enter the month, day, and time, pressing  #  after each entry.  For the current month or day, press  #  only.  For the standard expiry time of 12:01 a.m. with any future date, press  #  for time.

Pressing  ###  sets no "expiry."

If you do not set an expiry date, or if you press  #  for all three settings, your temporary greeting will remain in effect until you delete it.

To exit, press 4.

You return to your messages.