Telecommunications > Voice Mail > Composing Messages

Composing messages

You can compose a message to one or more people or distribution lists, then edit the message if necessary, and send it when you are ready.  You address your message before recording it.

To address and send a message

1.  While logged to Voice Messaging press 7, 5 to compose a message.

"Compose.  Enter a list of mailboxes."

2.  Enter the first address (mailbox number, name address, distribution list number, network user, open network user, nonuser number), then press #.

"(Name or mailbox/list/phone number)."

Continue to enter numbers followed by # until you have finished, then press # again.

"To begin recording, press 5.  To end recording, press number sign."

To use a name address instead of a mailbox number, see Name addressing.

3.  Press 5 to record.  Wait for the tone, then record your message. 

Recording begins.

End the recording by pressing #.

"Recording stopped."

4.  To send the message press 7, 9.

"Message sent."

To cancel an address entry

1. To cancel the last mailbox number or distribution list number you entered press 0, #.

"Address (mailbox number) canceled."

Repeat this step for each number you want to cancel, erasing entries one at a time.  After you have pressed the final #, you cannot cancel any numbers.

If this option is available on your system, you can address messages to other sites (networks), to other voice mail systems (open networks), and to recipients with no voice mail (nonusers).  Ask your system administrator for the required prefixes.

1.  To address the message to a mailbox at another site, enter the network prefix followed by the mailbox number, then press #.

"Compose.  Enter a list of mailboxes."

"(Site), (mailbox number)."

Repeat this step for each additional mailbox.

To address a message to an open network user

1.  To address the message to an open network mailbox, enter the open network prefix followed by the system access phone number, then press #.

"Enter the mailbox number for this open network user, followed by number sign."

Enter the system access number in the normal format for a local or long-distance number.

2.  Enter the mailbox number, then press #.

"Open network user (mailbox number) at (system access number)."

Repeat these steps for each additional mailbox.

To address a message to a nonuser

1.  Your system may allow you to send messages to people with no voice mail.  Enter the nonuser prefix if required, followed by the person's phone number, then press #

"Phone number: (number)."

When you send a message to a nonuser, Voice Messaging calls the person's phone and states that there is a message form you.  Voice Messaging may tell the recipient which key to press to hear the message, or the message may play automatically.

"Hello.  You have a message from (personal verification or mailbox number)."  The message plays.  "You may record your reply at the sound of the tone.  When you are finished, just hang up."  The record tone plays.

The recipient responds by pressing 5 to record, # to stop recording, and 2 to play.