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> Previously on wired WHOInet in different location
Troubleshooting - wired WHOInet, problem upon moving to a new
Make certain that you've followed these steps.
- Are you certain that the computer is plugged into a "live"
wall jack? To check, connect a computer that is already connected
to the network (and working!) to the jack. If none is available,
call the Helpdesk x-2439 - they may be able to check the jack
- Confirm that your network cable is plugged into your computer
and the wall jack. If you have a netgear switch between your
computer and the wall jack, plug your computer's network cable
directly into the wall jack temporarily. If that fixes the problem,
then the netgear switch is the problem. If there are other computers
plugged into the netgear switch - do they have connectivity?
- Has any hardware on the computer changed - just before you
moved or just afterward? This may mean that the computer needs
to be re-registered with netreg.
- Are you being assigned an IP address
enabled on your computer and available
in this location)?
- If so, determining the IP type
may help you to solve the problem.
- You should have network connectivity if you have registered
your machine, even if the machine has moved. One complication
will be if you have moved to or from a location that does not
yet support DHCP. Call the Helpdesk x-2439 for advice on how
- If you have no connectivity at all (do not get a response
when you ping 18.104.22.168), then the likely reason is a jack
that is not activated. Or your machine's configuration for this
location is wrong.
- If you have some connectivity, then suspect the target site.