New User Guide - Desktop Support

One of the CIS Department's main functions is to maintain your computers through troubleshooting. Our desktop support group is able to troubleshoot hardware, software, and networking issues that may arise. We can help you upgrade, install, and purchase new hardware and software. We will service all computing needs that you may have. As an added bonus, our PC users with Dell machines can take advantage of our Dell Certification which allows us to service all Dell computing issues whether under warranty or not. Our Macintosh users will also benefit from the same type of service under our Apple Certification which allows us to service all Macintosh related needs. To contact desktop support, please complete the Service Request or contact the Helpdesk at extension x2439.

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