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New User Guide - Telecommunications

The Telecommunications group of CIS handles all telephone and voice mail related issues. Who are they?

This group maintains a newly installed SIP based Voice over IP telecommunications system that includes a new voice mail system and a number of useful services available to all WHOI employees. The older legacy Nortel telephone system is still on line supporting some phones not transitioned to the new system including the analog lines for alarms and fax machines. For more information on what they have to offer, please visit the Telecommunications web pages.
  • To order a new telephone and/or voice mailbox, OR
  • If there is a telephone in your new office, but you don't know whether you are in the phone directory for that number or wish to change the number assigned to that phone, OR
  • if you know that the phone in your office is still assigned to the previous occupant,

Complete a Telecommunications Work Request

continue with getting a Network Connection...