Outlook / Entourage

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Outlook 2003 and related clients plus Entourage

Special note for Outlook and Entourage (Mac OS and OS X). SSL settings for the full versions of these products as bundled with Microsoft Office have been researched and tested. Older or less featured versions may not work. Note Outlook will only do STARTTLS on port 25, not 587. Since many providers now block use of the that port, people who use Outlook and need to use encryption and authenticated SMTP should use SSL and port 465 as an Advanced Setting as shown in these examples.

Outlook and related clients

Step 1:  Locate the Tools menu and select Account Settings...
Step 2:  Select your WHOI Email account and then select More Settings... in the window that
             will appear.
Step 3:  Select the Outgong Server tab and then check My outgoing server (SMTP)
             requires authenication
and Use the same settings as my incoming mail server.
Step 4.  Select the Advanced tab and set the Outgoing server (SMTP) port to  465 and
             check  the option This server  requires an encrypted connection (SSL)
Step 5:  Click OK as needed to close all windows and restart Outlook. 

Entourage - Mac OS X

Step 1:  Locate the Tools menu and select Accounts
Step 2:  Select your WHOI Email account and then select Edit Account in the window
             that will appear.
Step 3:  In the Outgong Server section click on Click here for advanced sending options.
             requires authenication
and Use the same settings as my incoming mail server.
Step 4.  Set the following options:
               a. SMTP service requires a secure connection (SSL)
               b. Override default SMTP port and set it to 465
               c. SMTP requires authenication and Use same settings as receiving mail
                   server.

Step 5:  Click OK as needed to close all windows and restart Entourage. 

Both Outlook and Entourage

The first time you try to send a mail message you will be asked to accept a certificate.  Respond with Accept  the certificate permanently  and this will not appear again.

You will then be asked to enter your password.  This is your standard WHOI Email password.  You will be promted for this once after each restart of your Email client.   It is not recommended that you tell the client to remember this password unless you are sure that no other person can access your computer.  In particular this is not good to permanently remember passwords on a laptop computer.



 

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Last updated April 14, 2007
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