Travel Agency

Carlson Wagonlit Travel

Travel arrangements should be made through Carlson Wagonlit Travel whose purpose is to provide assistance for traveling employees and coordinate travel activities. These services include but are not limited to:

  • Airfare quotation and itineraries for trip planning and proposals.
  • Reservations for airline, train, ferry, car rentals and hotels.
  • Group travel arrangements.
  • Foreign visa and health requirements and restrictions.

Questions Concerning Travel Arrangements

Carlson Wagonlit Travel
Traveler Contact Sheet
Woods Hole Travel Team
Business Hours: 8:30-5:30 (EST)
Toll Free Number*
1-888 966-3714
508 289-3211 Or internally dial #3211
After Hours
Emergency Service
In the event you encounter any problems WHILE TRAVELING with airline, hotel or car reservations, your toll free number rolls to the CWT After Hours Service Center after regular business hours and during weekends and holidays.
Your call will automatically forwarded to the Emergency Center at 5:30 est.
Toll Free: 1-888-966-3714
In order to quickly access your profile information or reservation, please give the operator your name, company and the following ID Code: Y8X5

You may also contact the CWT travel team to make a new reservation or to change an existing reservation via email:

This email address is monitored only during your regular business hours 8:30am- 5:00pm M-F (EST)

Emails received after 5PM ET will be answered the following business day. If your request is urgent please contact the team via telephone

Laurie McKinney is now WHOI’s Team Lead and oversees daily operations.
Phone: 1-888-966-3714
Maria Bacca who is part of the team has volunteered to assist anyone with special needs or requests.  If you’d like to contact her directly, please put ATTN: Maria in the email subject line or ask for Maria on the phone, as long as she is available the request will be directed to her.

Your Full Service Travel Team

Laurie McKinney – Team Lead

Carolyn Tavares

Kevin O’Connell

Cheryl Tessier

Felix Lena

Erin McMahon

Kristen Foley

Maria Bacca

Sheila Burbank

Wendy Kopecky

Sissel Smith

Bruni Tesky

Vickie Jovanovic

Hani Aradi

Audrey Montagano

Brenda Farragher

Carole Bys

Georgialee Simko

CWT Management Contacts 

Karen Gibson      
Area Manager, Traveler Services    
Lanna Dolci          
Manager, Traveler Services              
Laurie McKinney 
Team Leader        

How to Use Profiles on the Carlson Wagonlit Travel Website

“CWT’s” profile management program Portrait is available 24x7 via:

In Portrait WHOI travelers can update personal information such as loyalty numbers, supplier preferences, emergency contacts, and other pertinent travel information.

Last updated: February 22, 2018