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Sigma-Aldrich

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» Sigma-Aldrich Website

» Sigma-Aldrich Online Ordering Instructions

WHOI employees are eligible to receive discounted pricing not reflected in the Sigma Aldrich catalog when ordering online through the S.A.N.E. program (Sigma-Aldrich New England). WHOI receives free two day shipping for orders over $100. For orders under $100 a $15 flat freight fee will be assessed.$10 shipping charge per order for overnight delivery. All orders receive a 50% discount on handling fees (Dry Ice and Hazmat)

Note: Web orders are not reflected in PO Query, but will appear in FSR. Web transactions MUST be paid for via credit card (see Order Instructions below).

Registration
  1. Print and complete Registration Form located to the right.
  2. Fax your completed form to x2179 to Veta Green, Procurement
  3. New users will receive emailed confirmation of registration from Sigma Aldrich.


Online Ordering Instructions
The following is a basic description of simple order processing:
  1. Sigma Aldrich Home Page:
  2. Click on “order center
  3. Click on “place a new order”
  4. Enter item numbers and quantity requested in “Qty” box.
  5. Select “get/confirm pack sizes”.
  6. Confirm contact info, shipping address and shipping method (two day is standard)
  7. Enter credit card information
  8. Click on “next"
  9. Review order
  10. "Submit Order"


How to Process Returns
The end-user must obtain a Return Goods Authorization (RGA) number from the Customer Service Representative. This number should be written on all shipping documents. DO NOT WRITE on the cartons. Once the RGA # is obtained, the end-user should enter a WHOI shipping request referencing the RGA number provided. Returns must be made within 60 days of issuance of the Return Goods Authorization number. Return shipments of hazardous materials must be packed, marked, labeled and shipped in accordance with regulations.

Contacts
WHOI Representative
Veta Green
Phone: (508) 289-2376
Email: vgreen@whoi.edu

Sigma Aldrich Sales Representative
Devon Anderson/Growth Account Development
Direct: (314) 286-7620
Cell:  (314) 365-3391
 

Sigma Aldrich Customer Service
Phone: (800) 325-3010

Last updated: May 14, 2014
 


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