Travel Agency

Carlson Wagonlit Travel

Travel arrangements should be made through Carlson Wagonlit Travel whose purpose is to provide assistance for traveling employees and coordinate travel activities. These services include but are not limited to:

  • Airfare quotation and itineraries for trip planning and proposals.
  • Reservations for airline, train, ferry, car rentals and hotels.
  • Group travel arrangements.
  • Foreign visa and health requirements and restrictions.

Questions Concerning Travel Arrangements

Hours of Operation:
8:30am – 5:30pm ET Monday thru Friday
After Hours serviced through our Emergency Service, there is a fee for this service so please use for emergencies (general information and non-emergency inquiries should wait until the next business day).

Emergency Service:
1-888-919-1128 Access CodeY8X5

1-888-WOODS-14 (1-888-966-3714)
1-508-289-3211 (#3211 at WHOI)
Fax: 1-866-785-2832

WHOI Lead Agents:
Sue Wynne - New England Team 1

Olivia Miceli - New England Team 1

Leisure Department:
Barbara Belsky or Carol Saltzberg

1-800-783-9200 or

Branch Manager:
Karen Gibson

How to Use Profiles on the Carlson Wagonlit Travel Website

“CWT’s” profile management program Portrait is available 24x7 via:

In Portrait WHOI travelers can update personal information such as loyalty numbers, supplier preferences, emergency contacts, and other pertinent travel information.

Last updated: September 21, 2016