Travel Agency

Carlson Wagonlit Travel

Travel arrangements should be made through Carlson Wagonlit Travel whose purpose is to provide assistance for traveling employees and coordinate travel activities. These services include but are not limited to:

  • Airfare quotation and itineraries for trip planning and proposals.
  • Reservations for airline, train, ferry, car rentals and hotels.
  • Group travel arrangements.
  • Foreign visa and health requirements and restrictions.

Questions Concerning Tavel Arrangements

Hours of Operation:
8:30am – 5:30pm ET Monday thru Friday
After Hours serviced through our Emergency Service, there is a fee for this service so please use for emergencies (general information and non-emergency inquiries should wait until the next business day).

Emergency Service:
1-888-919-1128 Access CodeY8X5

1-888-WOODS-14 (1-888-966-3714)
1-508-289-3211 (#3211 at WHOI)
Fax: 1-866-785-2832

WHOI Lead Agents:
Sue Wynne

Olivia Miceli (Team 10 leader)

Leisure Department:
Barbara Belsky

Carol Saltzberg

Branch Manager:
Karen Gibson

How to Use Profiles on the Carlson Wagonlit Travel Website

Carlson Wagonlit Travel has recently completed the development of a program (Portrait) that allows Woods Hole Oceanographic Institution travelers access to your Personal Traveler Profiles directly from our website twenty-four hours a day. This capability allows you to make updates and modifications to personal information like frequent flyer memberships, airline, car rental, and hotel vendor preferences, as well as other pertinent information indicating a personal preference in which a Carlson Wagonlit Travel agent may best service your needs.

To use the Personal Profile system, simply use your internet browser to access the Carlson Wagonlit Travel website:

Once you enter your user id (email address) and password into the system, Click the "My Travel Profile" tab to Edit Profile. You are now able to make any modifications that you wish in the Personal Profile form. If you do not recall your password, click "forgot password" and a temporary password will be emailed to you.

Once you have completed your changes, simply select the Submit button to save all changes. All changes will automatically update the Sabre reservation system used at Carlson Wagonlit Travel. Furthermore, to ensure a high level of quality service, our automated system will add remarks to the profile in the Sabre system notifying your Carlson Wagonlit Travel agent of the time, date, and changes that were made by you from the web. This ensures that the travel agent can verify the information that you entered to ensure accuracy.

We hope that this first of its kind capability will provide you, the WHOI traveler, with a convenient means to access your personal travel information anytime, anywhere from the Internet. And don't forget, you can always phone or e-mail our Travel agent with your personal travel preferences. Give the system a try and let's us know how we can continue to provide top quality service for you the Carlson Wagonlit Travel way.

Last updated: February 3, 2015