Night Services Supervisor
||Night Services Supervisor
Reporting to the Assistant Facilities Director, supervises Institution security and building maintenance operations and staff during weekends and non-business hours. Develops and maintains effective relationships with town safety officials (e.g., police, fire) and public utilities personnel to ensure the safe operations of Institution property and staff. Acts as liaison with contracted cleaning service. Exercises independent judgment in unusual circumstances.
- Develops work schedules and staff assignments to ensure the provision of quality security and building maintenance services; supervises evening services staff and oversees daily operations; monitors annual operating budget(s); through peridoc feedback procedures with Institution staff, measures effectiveness of operations and proposes methods for continuous improvement, as appropriate;
- Preforms role of Facility Security Officer as designated in WHOI's Facility Security Plan (FSP). This requires keeping up to date on USCG requirements for Homeland Defense in regards to the WHOI dock facilities. Updates plan, keeps records, schedules required drills, training, etc. to keep plan compliant with regulations. Often is required to work alternate shifts and overtime to satisfy duties. Coordinates USCG inspections adn attends regional meetings on port security concerns.
- Supervises Institution switchboard and reception operations during non-business hours and weekends and ensures that public requests for information and Institution access are handled in accordance with appropriate Institution procedures;
- Responds to requests from Institution and external personnel for special needs and makes arrangements for accommodations, as necessary;
- Monitors activities and operations needs at the Institution docks, working closely with Port Office and other marine personnel as necessary;
- Maintains close contact with key Institution staff to ensure effective flow of information concerning Institution activities and special events to ensure the provision of adequate support services;
- Acts as liaison with contracted cleaning service; receives cleaning requests from Institution employees and relays requests to cleaning service, following up with requestor as necessary; provides feedback to Assistant Facilities Manager and cleaning service regarding operations; distributes keys; orders certain supplies; monitors budget;
- Keeps abreast of building code regulations; provides feedback with regard to compliance;
- Ensures continuous operation of fire alarm systems and mechanical systems; evaluates needs and initiates calls for specialized support, as necessary;
- Ensures that routine building maintenance needs are identified and handled promptly (e.g., light bulbs, water leaks, power losses, broken doors/locks, heating and cooling losses);
- Performs related duties as required.
Desired Education/Experience for Hiring
School or vocational school with ten plus years of demonstrated
experience in the areas of industrial security and cleaning, including
at least three years at the supervisory/management level. Demonstrated
ability to take initiative, work independently and exercise good
judgement. Knowledge of computerized record/inventory systems essential,
along with database management familiarity. Mechanical aptitude
with a working background in several building trades desirable.
Last updated: February 25, 2013