Participates in immediate work group. Is aware of purpose and goals of immediate group and one’s contribution to them.
Producing Results with Others:
Follows through on commitments to work group. Engages in respectful interactions with others.
Gaining Organizational Support:
Recognizes the need for and seeks input from others.
Collaboration:Effectively working with and providing service to internal and external constituents; shares information and solicits input; forges consensus to reach goals; generates trust and confidence. Communication:The ability to effectively interact with others, to develop factual and logical presentation of one’s ideas and opinions, and to display effective listening skills. Recognizes and effectively responds to verbal and non-verbal cues. Generates trust and establishes rapport. Communicates clearly in written and oral forms. Is adaptive to listener/audience styles.
Verbal and Written Skills:
Formats communication for others; effectively interacts with others.
Listening and Understanding:
Listens effectively and extracts information pertinent to the assigned task.
Deals respectfully with others; attempts to resolve personal conflicts without intervention.
Influencing and Leading: The practice of providing a strong sense of purpose and mission for the work. Develops a structure and work process that promotes high levels of success. Guides and coaches others to learn to think through alternatives; serving as an example to others by setting high expectations. Develops and mentors others.
Managing, Mentoring, and Coaching:
Seeks out and makes use of mentors.
Standards and Goal Setting:
Complies with established deadlines and work standards.
Exhibits and supports a positive attitude.
Critical Thinking and Problem Solving: The identification and resolution of problems through research, analysis and testing alternative approaches and solutions. The use of innovative and creative actions and ideas to improve processes and services. Ability to break down projects and issues into manageable parts.
Defining Problems and Implementing Solutions:
Identifies obstacles to completing one’s own tasks and seeks appropriate assistance.
Innovation and Continuous Improvement:
Strives to improve one’s own skills and knowledge.
Knowledge, Skills and Expertise: Required knowledge and skills acquired from educations, experience, and specialized training; depth and breadth of knowledge and skills; understanding of organization structure as well as competitive environment; demonstrates practical applications and good judgment. Level of professional and technical certification required.
Acquiring and Developing Knowledge, Skills and Expertise:
Seeks opportunities to participate in Institution sponsored training programs. Remains technically and administratively current in own job.
Depth and Breadth of Knowledge:
Has obtained some practical experience and/or specialized training. Has basic knowledge of standard software. Requires high school diploma or equivalent.
Responsibility and Accountability: The degree to which one is responsible for one’s own work, the work of others, and/or delivering services to the WHOI community. The impact of a position’s end results on the local unit or organization as a whole and those it serves. Degree of autonomy in decision making required for success. Level of review generally given to work plans and products. Scope of work, unit or organization.
Scope and Impact of Position:
Impact of actions and decisions generally limited to own job.
Level of Supervision/Independence:
Completes tasks as assigned and directed by supervisor.
Follows through in acting upon basic needs of others. Escalates more complex issues to a supervisor.