Systems Analyst/Systems Support   Email     Print   PDF

Analysis of Business Issues and Development of Workable Systemic Solutions:

• Provides automated solutions, such as new configuration within the existing core application.
• Supports and advises on the selection and implementation of vendor software packages.
• Develops functional design specifications for WHOI custom programs. These programs could be reports on an on-line transaction based application.
• Interviews/works with customers to gain an understanding of department needs while keeping the perspective of the Administrative area as a whole.
• Develops workflow and process flow diagrams to help identify improvement opportunities.

Configuration Analysis, Design, Creation and Testing of BiTech Modules:

• Designs the configuration of SunGard/BiTech IFAS modules maintaining existing configuration of modules.
• Assists in the coordination of new releases of the BiTEch software to include analysis of new functionality, set-up, testing and implementation.
• Assists customers in determining the impacts that configuration changes will have on workflow.

Production Systems Support:

• Supports troubleshooting efforts, as appropriate.
• Communicates changes made to production to promote and support a high-level of clear and concise information sharing to management.
• Assists in the management and resolution of system deficiencies including recording, reporting and testing.
• Promotes user community involvement in testing patches for system deficiencies.

End-User Reporting:

• Translates functional requirements into a technical design.
• Ensures unit test data is prepared and maintained.
• Develops accurate and meaningful detail design documents and ensures their completeness and accuracy by confirming approach with other MIS Staff and the customer.
• Defines and ensures design is complete, standards are met, and interfaces are addressed.
• Develops accurate and efficient database reports which meet specifications and standards
• Prepares integration test plans, conducts integrations and stress testing; identifies system deficiencies and recommends and/or implements approved solutions.