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Stockroom Service Representative

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Position: Stockroom Service Representative
Date: 06/03
Position Code: 5731
EEO Code: 443


Job Summary
This position reports to the Stockroom Coordinator and is a member of the Stockroom Team, which reports to the Procurement Manager. Works closely with all members of the WHOI community. As a member of the Stockroom Team, is responsible for contributing to and continually improving an efficient and cost-effective process designed to assist Institution staff in their stockroom needs in compliance with Institution policies and government regulations. As a contributing member of the team, is committed to the common purpose, performance goals and approach for which team members hold themselves mutually accountable. Performance evaluation is based on a combination of team success and individual accomplishment. Works under immediate supervision; relies on instructions and pre-established guidelines to perform the functions of the job.

Major Duties
  • Interacts with WHOI community to determine customer needs. Interaction may be through direct customer contact at counter, telephone, or through electronic ordering systems. Electronic ordering systems may include on-line ordering system (Virtual Stockroom), email, or fax.

  • Physically receives and inspects items ordered for the stockrooms.

  • Creates audit trail for all items delivered and received in the stockroom through a manual and electronic process.

  • Prepares stockroom orders for pickup by customers or redelivery via stockroom delivery system. May include direct delivery to user.

  • Restocks inventory on shelves.

  • Processes personal stockroom transactions and acts as cashier.

  • Assists in reconciliation of cash transactions on a daily basis.

  • Assists the stockroom management team in creating and refining related policies and procedures.

  • Participates in inventories of all items maintained in stockrooms.

  • Assists in maintaining a clean and orderly work area.

  • Works with material handling equipment, light vehicles, hand tools, scales, banding, and other general office equipment; may operate forklift (certification required).

  • May perform other related duties as the supervisor may, from time to time, deem necessary.


Job Specifications (Knowledge, skills and abilities normally required for competent performance in the job)
High school diploma required; 0-2 years related experience. Must be able to exhibit basic computer literacy, hold a valid MA drivers license, and be able to lift up to 70 lbs. Strong interpersonal and organizational skills are essential, along with demonstrated initiative and a willingness to learn and share the learning.

Last updated: February 25, 2013
 


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