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Administrative Associate I

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Position: Administrative Associate I
Date:
Position Code: 2505
EEO Code: 227


Compensable Factors
Collaboration: Effectively working with and providing service to internal and external constituents; shares information and solicits input; forges consensus to reach goals; generates trust and confidence.
  • Group Problem Solving:
    • Takes an active role in leading group problem solving activities.  Encourages the group to think of innovative solutions.
  • Producing Results with Others:
    • Leads group in setting goals and monitoring progress.
  • Gaining Organizational Support:
    • Has knowledge of how to work with upper levels of management to gain support.
Communication: The ability to effectively interact with others, to develop factual and logical presentation of one’s ideas and opinions, and to display effective listening skills. Recognizes and effectively responds to verbal and non-verbal cues. Generates trust and establishes rapport. Communicates clearly in written and oral forms. Is adaptive to listener/audience styles.
  • Verbal and Written Skills:
    • Assists in making formal presentations, both verbal and written, to inform and educate.
  • Listening and Understanding:
    • Translates technical or procedural information into specifications or action plans.
  • Conflict Resolution:
    • Works to resolve conflicts between groups.
  • Educating Others:
    • Transfers technical or administrative knowledge to others through formal or informal training.
Influencing and Leading: The practice of providing a strong sense of purpose and mission for the work. Develops a structure and work process that promotes high levels of success. Guides and coaches others to learn to think through alternatives; serving as an example to others by setting high expectations. Develops and mentors others.
  • Managing, Mentoring, and Coaching: 
    • Typically mentors junior staff in and/or outside of work group.
  • Standards and Goal Setting:
    • Assists with establishing work standards for group.
  • Influencing Others:
    • Helps others think through their choices.  Actively support diversity initiatives and awareness.
Critical Thinking and Problem Solving: The identification and resolution of problems through research, analysis and testing alternative approaches and solutions. The use of innovative and creative actions and ideas to improve processes and services. Ability to break down projects and issues into manageable parts.
  • Defining Problems and Implementing Solutions:
    • Effectively employs triage and trouble shooting techniques to resolve complex situations.
  • Innovation and Continuous Improvement:
    • Participates in the development and implementation of new approaches to the work of the group.
Knowledge, Skills and Expertise: Required knowledge and skills acquired from educations, experience, and specialized training; depth and breadth of knowledge and skills; understanding of organization structure as well as competitive environment; demonstrates practical applications and good judgment. Level of professional and technical certification required.
  • Acquiring and Developing Knowledge, Skills and Expertise:
    • Is current and proficient in new trends, concepts, technologies, and best practices within one’s professional discipline and applies that knowledge to current work.
  • Depth and Breadth of Knowledge:
    • Has project management skills.
Responsibility and Accountability: The degree to which one is responsible for one’s own work, the work of others, and/or delivering services to the WHOI community. The impact of a position’s end results on the local unit or organization as a whole and those it serves. Degree of autonomy in decision making required for success. Level of review generally given to work plans and products. Scope of work, unit or organization.
  • Scope and Impact of Position:
    • Actions and decisions may have impact on other groups.
  • Level of Supervision/Independence:
    • Makes decisions regarding work group or program and may supervise junior staff.
  • Initiative:
    • Seeks out and identifies problems or opportunities and takes immediate action to address them.


Characteristic Duties
Please note: These details are intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be.  The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.
  • Is capable of performing most or all of the tasks of a Senior Administrative Assistant II.
  • Verifies fund availability in projects listed on timecards.
  • Handles or refers complex or difficult incoming traffic.
  • Compiles complex appointment and promotion files.
  • Acts as a resource for junior staff regarding word processing issues. Types and formats documents.  Demonstrates expert word processing skills (i.e., expert level MOUS Word certification).
  • Uses software pertinent to position at an expert level; certification as appropriate (i.e., MOUS Expert or Adobe Certified Expert).
  • Schedules and coordinates large on-site or off-site conferences. Arranges group travel arrangements.
  • Researches and obtains quotes for the purchase of complex office equipment.
  • Selects and purchases appropriate office equipment for unit.
  • Assists with assignment and/or reallocation of unit’s space.
  •  Gathers and assembles materials for grant, contract, and/or operating/capital budget preparation. Advises responsible person of budget needs and requirements.
  • Uses multiple complex tools to design system for data synthesis, manipulates data and/or generates reports.
  • Uses advanced pattern recognition (context clues) and/or knowledge of subject area in advanced proofreading.
  • Interprets policies and procedures of unit, Institution, government agencies and/or relevant professional organizations.
  • Synthesizes and presents a large volume of information outside of own work group.
  • Trains/teaches outside of work group.
  • Has formal input into unit’s performance process; hires junior staff.
  • Assists with the administration of a unit facility or interdisciplinary work group.



Last updated: February 25, 2013
 


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