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Employee and Student Assistance Program (ESAP)

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Policy Information
  • Issue Date: May 9, 2005
  • Revision Date: March 19, 2014
  • Primary Contact: Director of Human Resources
  • Responsible Member of Directorate: President and Director
  • Responsible Office: Human Resources
Policy Statement
The Employee and Student Assistance Program (ESAP) is designed to help individuals obtain professional assistance in dealing with personal problems such as family and marital discord, financial and legal issues, alcohol and drug abuse, compulsive gambling, stress related disorders, and more.  Such assistance is always on a confidential basis.  In addition to counseling services, the ESAP offers referral services as well as well as access to health and wellness resources and information.

Reason for Policy
The Employee and Student Assistance Program (ESAP) is designed to help individuals obtain professional assistance in dealing with personal problems such as family and marital discord, financial and legal issues, alcohol and drug abuse, compulsive gambling, stress related disorders, and more.  Such assistance is always on a confidential basis.  In addition to counseling services, the ESAP offers referral services as well as well as access to health and wellness resources and information.

Contents
Policy Information
Policy Statement
Reason for Policy
Procedures


Procedures
I. Introduction

The Employee and Student Assistance Program (ESAP) is designed to help individuals obtain professional assistance in dealing with personal problems such as family and marital discord, financial and legal issues, alcohol and drug abuse, compulsive gambling, stress related disorders, and more.  Such assistance is always on a confidential basis.  In addition to counseling services, the ESAP offers referral services as well as well as access to health and wellness resources and information.

II. WHOI Program

A. In recognition that personal situations may affect an individual's physical and emotional health as well as potentially his/her work or academic performance, the Institution provides an ESAP for all employees and their families as well as Post docs, Joint Program students, and their families. These services include contacts by telephone or in person, one or more assessment sessions with the ESAP counselor, referrals to other agencies or providers, and follow-up. While services by the ESAP are at no cost to the individual, there may be costs associated with using other agencies and care providers. Depending on the type of assistance, such costs may be covered be medical insurance.

B. The ESAP is coordinated through the Human Resources Department.  Services are provided by the E4 Health (also referred to as “LifeScope”) and are available 24 hours per day, seven days a week.

C. E4 Health will provide up to five counseling sessions when the initial assessment indicates that the individual will benefit from this "brief treatment." This applies to any covered WHOI employee or student and her/his family members, even if not enrolled in a WHOI group health plan.
III. Personal Use

Use of the ESAP is voluntary and confidential.  An individual can contact the ESAP directly at (800) 828-6025 or with the assistance of the supervisor or HR, if desired.  In addition, an online resource center is available anytime at www.lifescopeeap.com.

IV. Supervisor Referral/Use

If an employee's job performance or a student's academic progress is being adversely affected by an apparent personal problem, a supervisor or advisor may recommend that individual to the ESAP for appropriate counseling. However, use of the ESAP remains voluntary and confidential. The ESAP is not intended to replace the Institution's normal disciplinary procedures related to job performance, although ESAP staff are available to advise supervisors and advisors on intervention strategies. (See related policies in Involuntary Termination, Progressive Disciplinary Action, and Substance Abuse.)

Should you require assistance in the interpretation of this procedure, please contact the Human Resources Department.



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Last updated: October 3, 2014
 


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