Services > Archiving e-mail > from mail servers

Creating e-mail archives from the mail servers

If the messages that you want to save off-line are currently on one of the mailX.whoi.edu servers, where X is the first letter of your e-mail username, then use the CIS e-mail archive service.

The CIS e-mail archive service details:
  • First, you choose folders to include in the archive from among your e-mail folders
  • As a reminder: the e-mail folders must reside on one of the mail servers.
  • Then, the service creates an ISO image of the selected items
    • An ISO image is a file that is formatted to be used as direct input to the burning software and contains the selected e-mail Note: you use the burning software's option to use a CD image (ISO image) as input. On Roxio's software it is available on the File menu.
    • There is no charge for creating an ISO image.
    • Create as many ISO images as you wish, which may facilitate your organization choices.
    • No e-mail is removed from the mail servers during this process!

  • You'll receive an e-mail message with a URL pointing to a web page with a link to the ISO image
  • Each ISO image remains available for 72 hours only and then will be deleted.
  • Finally, you must choose whether to:
    • download the image and burn it onto a CD using your own computer, or
    • ask the Helpdesk to burn a CD or DVD for you. If you choose this option, you will be charged:
      • a half hour of Technical Assistance ($26.00 in 2004) per CD-ROM
      • an hour of Technical Assistance ($52.00 in 2004) per DVD

  • The ISO image contains 2 top-level folders, emex and INBOX.
    emex contains EmEx, the Email Explorer, a tool to read the messages in the archive
    and, INBOX contains the actual email archive
Proceed to the E-mail Archive Service requires LDAP authentication

If you have questions, please contact the CIS Helpdesk at x2439